1.
What is the main purpose of communication in business?
2.
Which of the following is an example of verbal communication?
3.
In business administration, planning means:
4.
Which communication skill is most important for a manager?
5.
What does “feedback” mean in communication?
6.
Which department is mainly responsible for recruiting employees?
7.
Non-verbal communication includes:
8.
What is the function of management?
9.
Which of the following is a barrier to effective communication?
10.
A business letter should be:
11.
Leadership in business means:
12.
Which communication method is best for urgent information?
14.
Which of the following is an example of written communication?
15.
The process of directing and supervising workers is called:
16.
Why is customer service important in business?
17.
Which of the following shows effective listening?
18.
What is the main aim of marketing?
19.
An organization chart shows:
20.
Which quality is important for effective business communication?
Benson Zulu
Purchasing and supply diploma
The exam was fair
The exam was nice and simple
RAPHAEL PHIRI
Business Administration