Business Communications BA EXAM Paper 2

Welcome to your Business Communications BA EXAM Paper 2

Effective communication requires both speaking and ______ listening.

In business administration, planning helps an organization achieve its ______.

A manager should communicate instructions in a clear and ______ manner.

The process of exchanging information between people is called ______.

Employees are expected to maintain good ______ with customers.

A business letter should begin with a proper ______.

The finance department is responsible for managing the company’s ______.

Good communication skills can improve teamwork and employee ______.

A person applying for a job usually submits a CV and a ______ letter.

In meetings, participants should listen carefully and avoid ______ others.

May 10, 2026

Mercy NjovuMay 10, 2026 at 4:45 pm Reply

Mercy njovu
Diploma in business adminstation
AnonymousMay 10, 2026 at 5:09 pm Reply

Richard Nyambe
Transport and logistics Degree
Isabel HanambeMay 10, 2026 at 5:13 pm Reply

Not bad
AnonymousMay 10, 2026 at 6:40 pm Reply

Emmah Shamasapo diploma in business administration
Joseph MusukumaMay 10, 2026 at 6:42 pm Reply

Transport and logistics diploma
Kabanga NkalamoMay 10, 2026 at 7:08 pm Reply

Fair
Stain MubangaMay 10, 2026 at 7:51 pm Reply

Fair, Diploma in Business Administration
EMMANUEL CHITEMBO May 11, 2026 at 6:28 am Reply

Emmanuel Chitembo
ICT
Bridget MutaleMay 11, 2026 at 12:04 pm Reply

The exam was very fair