Lesson 8: An Analysis of Key Success & Failure Factors

Lesson 8: An Analysis of Key Success & Failure Factors

Following the publication of the fundamental concepts of BPR by Hammer (1990) and Davenport and Short (1990), many organisations have reported dramatic benefits gained from the successful implementation of BPR. Companies like Ford Motor Co., CIGNA, and Wal-Mart are all recognised as having successfully implemented BPR.

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