INFORMATION TECHNOLOGYInformation Technology
5
I have twenty plus years of experience taking training courses. I am not easily impressed, reserved with my praise, and do not usually complete surveys. My instructor is excellent, the best I've experienced on a software subject, and I couldn't imagine him doing a better job of seamlessly walking students through a breadth of information in a remote environment. He did a fabulous job packing everything and addressing student questions. I am very impressed.

Luke Stevens
E-LearningE-learning
5
We just wanted to let you know that the service provided, from registration to training is a very positive experience for everyone. We intend on taking more classes in the future and referring any new hires as well as friends/family members to take courses at World Class Education

World Class Education
Human ResourceToday's chellenges
5
I really get it. Thank. you for the explanation.

Stacy Miller
Lesson 8: Action Research & OD
Action research is a process, an ongoing series of events and actions.
Definition:
o Action research is the process of systematically collecting research data about an ongoing
system relative to some objective, goal, or need of that system;
o feeding these data back into the system;
o taking actions by altering selected variables within the system based both on the data and
on hypotheses; and
o evaluating the results of actions by collecting more data.
Wendell L French and Cecil Bell define organization development (OD) at one point as “organization
improvement through action research”.
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