Lesson 5: Skills advanced listening

Lesson 5: Skills advanced listening

Mutual trust is a shared belief that you can depend on each other to achieve a common purpose. More comprehensively trust defined as “the willingness of a party (trustor) to be vulnerable to the actions of another party (trustee) based on the expectation that the trustee will perform an action important to the trustor, regardless of the trustor’s ability to monitor or control the trustee.” “People sense how you feel about them. If you want to change their attitudes toward you, change the negative attitudes you have toward them.” Building relationships requires the building of trust.

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