Lesson 5: Methodology: ABSTRACT

Lesson 5: Methodology: ABSTRACT

The methodology starts by defining the goals and objectives of the BPE project. Candidate business processes are identified. The selected strategic “As-Is” business processes are analyzed to find where problems exist. Several techniques are employed to engineer the “To-Be” process. The new process may be a radical departure from the old process. The alternatives are evaluated using cost/benefit analysis. The selected processes are then implemented using a phased approach that relies on information technology solutions along with the implementation of recommended organizational and cultural changes. A continuous improvement program is put into place to ensure long term success.

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